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The Indian state of
Kerala is well known as a model for people-centred
development. Anand Parthasarathy reports how one
of the state's district, Malappuram, has used a
bottom-up approach to planning to produce India's
first district with a computer literate member in
every family.
On the day when
Pushparaj, a 28-year- old manual worker, sat in
front of a personal computer for the first time,
Shantakumari -32, homemaker, little daughter on
her lap-took the last of ten self-paced computer
tests.
The monitor flashed
the message: "Congratulations you have now
attained computer literacy!" It was accompanied by
a triumphant clap of music from the PC's twin
speakers, so all the other students in the crowded
classroom stopped what they were doing and joined
in a round of applause.
It's a little ritual
at the Akshaya e-Kendra (Inexhaustible e-Centre)
in Mannupadam, a village nestling on the slopes of
hill forests in the southern Indian state of
Kerala. Shantakumari's place on the roster will be
given to the next student in the waiting list.
The Mannupadam centre
is part of a dynamic self-financing experiment
encompassing Kerala's Malappuram district. With
five PCs, a printer, a scanner and a webcam all
linked to a Pentium 4 server, the centre hosts 12
classes every day -one of 600 centres across the
district.
Time is short and
space is limited in the one-room centre run by the
local village council. Sometimes during rush hour,
a couple of students will cheerfully share a PC.
Though that can cause problems when it comes to
taking online tests, no one complains: there's a
real learning zeal among Mannupadam's 1,200
families, who are eager to boot-strap themselves
into a 'connected' future.
The scheme, which was
created by locals, allows one member of each
family to undergo training in e-literacy - at his
or her own pace -for a fee of just Rs 20 rupees
($0.40). The course includes basic computer
skills, letter- writing, Internet and email
training, creating pictures with an imaging soft-
ware and making international calls using the
Voice over Internet Protocol.
Every time a student
completes the course -it typically takes six to
eight weeks -the e-centre operator, usually a
villager who has bought the equipment and rented
the classroom, receives Rs 120 ($2.60) from the
village council, paid out of local taxes. The
operator is committed to training every family in
the village and with the money coming in from
training 1,000 or more students; they can pay back
most of the loan that went into setting up the
centre.
Although the state
government does have a role to play (it acts as
surety with the banks), this is a scheme that is
entirely run by the villagers for themselves.
By the time you read
this, the Malappuram experiment may have finished:
by Christmas, most of the 600 centres will have
completed their training and Malappuram will
proudly stake its claim to be called India's fIrSt
computer-literate district.
It couldn't happen too
soon for Abdul Rahim who runs the Eranjimangad
village centre.
"Most of my students
are housewives, some are grandmothers," he says.
"They take the course so that they can exchange
emails with their husbands or sons in Dubai or
Sharjah. Now so many of them come back to download
their mails or make cheap Internet telephone calls
that I have installed an additional PC just for
this business."
The Akshaya project
has been working in imaginative ways:
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One village holds
midnight classes just so auto-rickshaw drivers
-who ply the Indian three-wheeled taxis -can
attend classes after their day shift;
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In another, members
of an indigenous tribe offered their ramshackle
community centre for free, provided the operator
of the nearest e-centre -nine km away - set up a
sub-centre in the village. Now the operator
trucks in his PCs and printer thrice a week to
coach the 150 indigenous tribal families.
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And the Kerala
government is now planning to develop the
Malappuram IT infrastructure as a single
district-wide network capable of delivering a
number of online public services such as tax
payment gateways, land records maintenance,
birth and death registration and a telemedicine
and health alert backbone.
Malappuram's success
needs to be viewed against the backdrop of the
Indian federal government's ambitious initiative,
'IT For All By 2008' launched in 1998. Although IT
is now motoring much of India's economic growth,
half way through the initiative few targets have
been met: in a nation of over a billion people,
the teledensity - the number of telephones for
every 100 persons -is a lowly 4.89.
The PC population is
even lower - one in 100. Of them only about half
have an Internet connection.
In spite of sweeping
reforms in the telecom sector and the opening up
of both terrestrial and mobile services to private
enterprise, in India's vast rural hinterland, the
teledensity is just over one.
Kerala, with 31
million people, has always stood apart from the
rest of India for its education and health
achievements, becoming India's only fully literate
state in the 1980s. Its development is partly
fuelled by a huge and thrifty non-resident
population that has emigrated to the Middle East
and repatriates millions of dollars every month.
Not surprisingly the state has the second highest
teledensity in India at 10.58.
The district of
Malappuram, clinging to the green slopes of
India's south- western coast, mirrors Kerala's
develop- ment pattern. Nearly everyone is
literate; a large number of its 750,000 house-
holds work in the Middle East; nearly 40% of
households have a telephone connection; over half
of these are mobile phones.
So when the IT
revolution rolled into India, Malappuram was well
placed to jump swiftly on board and local
governing bodies demanded to be provided community
PCs and Internet connections. Asking the state
government was a formality rather than necessity:
since the mid-1990s, Kerala has devolved much of
its administrative power to village-level bodies
in an initiative that the then Leftist government
called 'People's Planning'.
With Malappuram's
eager village councils shopping around for a
collective package of 6,000 PCs, the state's
Information Technology Mission, an arm of the
Industry Ministry charged with encouraging
grassroots computerisation, quickly stepped in
with a plan. A computer fair was organised, where
e- centre operators could strike bargains. Over
80% of the orders were won by Kerala-based
small-scale companies, rather than IT
multinationals.
It was a bottom-up
approach to development -one where vast sums of
money would not be doled out by the state buying
hardware which may never reach the intended user.
"Compared to most
states in India, we have an edge here," says
Kerala's IT Secretary Aruna Sundararajan, the
bureaucrat leading the state's computers and
communication initiatives.
But some respected
grassroots workers, like Prof M.K. Prasad, a well-
known botanist, educationist and environmentalist,
are less optimistic. "If you base a literacy
programme merely on the glamour of a new
technology like the Internet, you have to ask
yourself, 'what next?"' says Prasad. "Unless the
political parties keep their hands off, I'm afraid
all this infrastructure will go to waste."
Prasad is referring to
Kerala's famous 'see-saw' politics of two
alliances -specifically the tendency of the
electorate to kick out the ruling alliance every
time, leading to some fears that every new
government may undo some of the reforms of its
predecessor.
Happily, Akshaya's
initial success has so far remained free from
partisan flak, and for very pragmatic reasons: no
one wants to be seen to be opposing technology,
particularly when the average person -and voter
-seems to have embraced it.
But there are
challenges. A Times of India editorial highlighted
some down- sides of Kerala's development record,
including high unemployment, lack of social
mobility, 'incomplete' families with men working
away from home and the "emptiness of living longer
without any purposeful activity".
"Malappuram can be a
beacon of hope only if the newly-acquired computer
literacy leads to productive opportunities that
meet the people's aspirations for a better life,"
the paper concluded.
Kerala's e-literacy
drive is not spectacular either in terms of the
money involved or the targets. But in a nation
short on genuine success stories, Malappuram is
rapidly becoming a development signpost of sorts,
high- lighting the fact that at least one Indian
village - that cliched symbol of economic
deprivation -has empowered itself without having
to queue up for official handouts.
Anand
Parthasarathy covers Information Technology for
The Hindu, the Indian national daily.
This feature was .first published by Panos
Features, Panos Institute, 9 White Lion St, London
Nl 9PD, UK. Email: info@panos.org.uk. Web site:
www.panos.org.uk
Reproduced from
Appropriate Technology (Volume 31/ issue 1 (2004),
pages 28-29) with permission from Research
Information Ltd.
Website:
www.appropriatechnology.com |